Our Mission
To improve the health of the people of Western North Carolina and the surrounding region.
- Serve people as a not-for-profit health system governed by a voluntary community board.
- Ensure sustainability through stewardship of the community's assets.
- Provide quality services in a compassionate and cost-effective manner.
- Collaborate in order to improve access across the entire continuum of care.
- Promote wellness and health to benefit the community.
2020 Vision
A regional diversified health system providing superior care and service to patients and their families through a full continuum of integrated services, education and research.
Major Strategies: "DEEDS"
Develop people
Excel in patient quality and safety
Enhance operational and financial performance
Develop the health system
Strengthen key relationships
Our MERIT Values
Five core values-Mercy, Excellence, Respect, Integrity and Trust/Teamwork- form the foundation for our culture at Mission Hospitals.
| Mercy | We work to create a caring and compassionate environment responsive to the emotional, spiritual and physical needs of all persons. |
| Excellence | We strive to meet or exceed patient/customer needs and expectations and work as a team to improve every aspect of care and service in our organization. |
| Respect | We value the innate dignity of all persons, respect their uniqueness and diversity and enable the development of each one's full potential. |
| Integrity | We are consistently open, honest and ethical and abide by the Mission Hospitals Integrity statement. |
| Trust/Teamwork | We say what we mean and do what we say. |
Click here to download a poster of our Mission, Vision, Values.
